Robert Townsend, the CEO who transformed Avis Rentals, would spend one day a week at the front desk renting cars to customers. Gordon Bethune, the CEO who took Continental Airlines from worst to first, was frequently found among the baggage claim employees helping load customer luggage. Our own CEO, Keith Weixler, still climbs ladders and cleans houses with his employees, leading by example. Also, today marks his 64th birthday! Happy birthday Keith!